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Technical Writer

Lviv/Kyiv/Remote, Ukraine

Role description

We are looking for a seasoned Technical Writer to contribute to providing accurate, succinct, and visually appealing user assistance.

About the project

Cleverbridge is a platform that provides global e-commerce and subscription billing solutions that help companies build long-term customer relationships and grow revenue streams. With its flexible, cloud-based billing and monetization platform, cleverbridge integrates seamlessly with client systems, simplifies subscription business models, and delivers an optimized online customer experience.

Responsibilities:

  • Plan and create technical documentation for our e-commerce platform and APIs in cooperation with developers, product owners, and marketing managers
  • Organize and manage your work as part of a self-organized team and meet commitments
  • Work with other technical writers on information design, user experience, and process enhancements
  • Contribute to improving our existing documentation

Requirements:

  • Strong technical understanding of software and web technologies
  • At least 5 years of experience in writing technical documentation for software products, ideally APIs
  • Excellent verbal and written communications skills; ability to write clear and concise content
  • University degree in Technical Communication or equivalent
  • Knowledge of topic-based authoring, single-source publishing, and structured writing
  • Experience with XML, HTML, and CSS
  • Spoken and written English at the native-speaker level
  • Experience in working in an agile development environment is a plus
We offer:
  • Flexible working hours
  • A competitive salary and good compensation package
  • Best hardware
  • A masseur and a corporate doctor
Professional growth:
  • Challenging tasks and innovative projects
  • Meetups and events for professional development
  • An individual development plan
  • Mentorship program
Fun:
  • Corporate events and outstanding parties
  • Exciting team buildings
  • Memorable anniversary presents
  • A fun zone where you can play video games, football, ping pong, and more
  • Healthcare & sport benefits
  • An inspiring and comfy office

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