N-iX is a software development service company that helps businesses across the globe develop successful software products. During 20 years on the market and by leveraging the capabilities of Easter Europe talents the company has grown to 2000+ professionals with a broad portfolio of customers in the area of Fortune 500 companies as well as technological start-ups. With its headquarters in Lviv, Ukraine, the company also has multiple development offices in the East European region and representative entities in the United States of America, Sweden and Malta.
Throughout the years of its operations, the company has developed a strong expertise in such fields as digital turn-key solutions engineering, cloud services, big data & analytics, user experience design, engineering excellence, digital platforms integration and its own R&D in different domain such as financial services & banking, telecommunications, e-commerce, automotive, manufacturing and others.
The modern global trends of the IT industry have led the company to consider its expansion to the Latin American market to complement its expertise with high-end talents in the area. In order to excel in its remote operations and build an effective cross-cultural working environment, we are looking for a local Delivery Location Director in Columbia to join the team in its ambitious goals and take over the responsibility for a number of strategic accounts.
In the Delivery Location Director role, you will be driving N-iX Colombian sub-organization and supervision of necessary processes, teams, structure, and technology services composition to successfully deliver what N-iX Clients expect to achieve for their business. The Delivery Location Directorwill report directly to the VP Delivery.
Ensure sustainable growth of the unit through excellence in building winning teams, managing delivery operations, and focusing on enterprise and strategic accounts
Participate in contract, pre-sales and price negotiation processes to sign the deal on favorable terms for the company
Support team ramp-up and onboarding (from recruitment and forming teams to process establishment and stabilization)
Manage efficient and scalable sub-unit structure
Ensure engagement methodology is followed by a team from opportunity assessment to project closeout
Work closely with customer management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project
Manage customer expectations & relationships with client’s engineering professionals and business stakeholders; ensure client satisfaction from services delivery
Explore additional business opportunities and drive future business through quality results
Financial and contractual responsibility for engagement profitability
Ensures high satisfaction and engagement of the team members; maintain a productive environment and N-iX culture across the sub-unit
Manage and monitor sub-unit financial results
Required Experience and Skills:
8+ years of experience in IT
4+ years of experience as Delivery Director/Delivery Manager
Knowledgeable of software design, development, test, and delivery methodologies
Excellent judgment, interpersonal communication, analytical, and negotiation skills
Ability to multi-task and alter direction easily to accommodate changing priorities
Strong people management and client relationship skills
Experience in successfully delivering services to Enterprises clients
Strong service/client-oriented attitude, focus on an outcome
Excellent verbal and written communication skills, advanced level of spoken and written English
Technical background (software development, QA, DevOps, etc.) or HR background
Knowledge of the latest trends at SW development technologies and tools
Experience in coaching, mentoring and conducting of training
Experience in working with global companies
A competitive salary and good compensation package
Flexible and personalized career growth
Professional tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing